Shipping Policy

At Phresh Picks Distribution, your satisfaction is our top priority. We work hard to process, pack, and ship orders accurately and efficiently so your business can stay stocked.

Order Processing

Phresh Picks ships orders on a first in, first out basis. Orders typically ship within 1–3 business days, plus transit time.

We make every attempt to meet this processing timeframe. However, processing or delivery times may be affected by unforeseen circumstances, weather, natural disasters, carrier issues, customs delays, product availability, or other factors outside of our control.

Special orders, custom orders, or large-volume orders may require additional processing time.

Shipping Methods

Domestic orders are typically shipped via UPS Ground. Canada orders are typically shipped via UPS Standard. Other international orders are typically shipped via UPS Expedited, unless otherwise requested or required.

Local customers may be able to arrange pickup at our warehouse. Please contact your Sales Account Manager for more details.

Shipping Charges

Customers are responsible for all applicable freight, COD, hazmat, insurance, handling, and related shipping charges.

Shipping estimates are subject to change based on shipping method, destination, product weight, product dimensions, carrier rates, or other factors. Shipping estimates do not include COD or hazmat fees unless specifically stated.

Orders outside the contiguous United States may require alternate shipping methods or additional charges.

Transit Times

Transit times vary based on the shipping carrier, destination, shipping method, and other factors. Phresh Picks is not responsible for carrier delays once an order has shipped.

Product Condition Guarantee

Phresh Picks guarantees that all goods will arrive in sellable condition. If your order arrives damaged or unsellable, please contact us as soon as possible so we can review the issue.

If approved, we will credit your account for the affected goods.

Order Issues or Questions

If you have questions about your shipment, shipping charges, damaged goods, or delivery status, please contact your Sales Account Manager or reach out to us directly.

Phresh Picks Distribution
Website: www.phreshpicks.com
Email: sales@phreshpicks.com
Phone: 1-833-2-PHRESH
Local: (505) 244-7273