Privacy Policy

Phresh Picks Distribution (“Phresh Picks,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit or use phreshpicks.com, create an account, place an order, contact us, or interact with our marketing messages.

1. Information We Collect

We may collect the following types of information:

Account Information: name, business name, email address, phone number, billing address, shipping address, login details, and account preferences.
Order Information: products ordered, order history, payment status, shipping details, invoices, and customer service notes.
Payment Information: payment details are processed by our payment providers. We do not intentionally store full credit card numbers on our website.
Website Usage Information: IP address, browser type, device information, pages visited, referring pages, search terms, and interactions with our website.
Marketing Information: email engagement, SMS consent/status, campaign interactions, and communication preferences.

2. How We Use Information

We use information to:

Create and manage customer accounts
Process orders, payments, shipping, and returns
Provide customer support
Send account updates, order updates, and service messages
Send marketing emails or text messages when permitted
Improve our website, products, and customer experience
Prevent fraud, protect our business, and maintain website security
Comply with legal, tax, accounting, and regulatory obligations

3. Cookies and Tracking

We may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand website activity, measure marketing performance, and improve user experience.

You can usually adjust cookie settings through your browser. Some website features may not work properly if cookies are disabled.

4. Email and Text Marketing

If you provide your email address or phone number, we may send marketing communications where permitted by law. You can unsubscribe from marketing emails using the unsubscribe link in the email.

For text messages, you may opt out by replying with the appropriate opt-out keyword, such as “STOP,” or by following the instructions provided in the message.

Transactional or account-related messages may still be sent when necessary, such as order updates, account notices, or security-related communications.

5. How We Share Information

We may share information with trusted service providers that help us operate our business, including:

Website hosting and eCommerce platform providers
Payment processors
Shipping and fulfillment providers
Email and SMS marketing platforms
Analytics and advertising providers
Customer support and business software providers
Legal, accounting, compliance, or security service providers

We do not sell personal information in the traditional sense. However, some privacy laws may define certain advertising, analytics, or tracking activities as “selling” or “sharing” personal information. Where required, you may have the right to opt out of those activities.

6. How We Protect Information

We use reasonable administrative, technical, and physical safeguards to help protect personal information. However, no website, system, or method of transmission is completely secure, and we cannot guarantee absolute security.

7. How Long We Keep Information

We keep information for as long as reasonably necessary to operate our business, provide services, maintain records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

8. Your Privacy Choices

Depending on where you live, you may have certain privacy rights, including the right to:

Request access to the personal information we have about you
Request correction of inaccurate information
Request deletion of personal information, subject to legal exceptions
Opt out of certain marketing communications
Opt out of certain sharing or targeted advertising activities, where applicable

To submit a privacy request, contact us using the information below. We may need to verify your identity before processing certain requests.

9. California Privacy Notice

If you are a California resident, the California Consumer Privacy Act, as amended, may provide additional rights regarding your personal information.

In the past 12 months, we may have collected the following categories of personal information:

Identifiers, such as name, email address, phone number, business name, billing address, shipping address, and IP address
Commercial information, such as order history, products purchased, and account activity
Internet or electronic network activity, such as website usage, device information, and interactions with our website or marketing messages
Geolocation-related information, such as general location inferred from IP address
Customer support or communication records

We collect this information from you, your account activity, your device/browser, service providers, and business systems we use to operate our website and customer accounts.

We use this information for the business and commercial purposes described in this Privacy Policy, including account management, order processing, customer support, marketing, analytics, security, fraud prevention, and legal compliance.

We may disclose personal information to service providers, business partners, payment processors, shipping providers, marketing platforms, analytics providers, and legal/compliance professionals as needed to operate our business.

California residents may request to know, access, correct, or delete personal information, and may have the right to opt out of certain selling or sharing of personal information as defined by California law.

10. Age-Restricted Products

Our website is intended for business customers and users who are legally permitted to view, purchase, or sell the products offered on our website. We do not knowingly collect personal information from children under 13.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

12. Updates to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. Your continued use of the website after changes are posted means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact us at:

Phresh Picks Distribution
Website: www.phreshpicks.com
Email: sales@phreshpicks.com
Mailing Address: Phresh Picks Distribution, Inc.
1301 Cuesta Arriba Ct NE, Suite C, Albuquerque, NM 87113
Phone: 1-833-2-PHRESH
Local: (505) 244-7273